Bookings - OpSync

View and manage all patient bookings.

Bookings list

Filtering bookings

Use the tabs to filter by booking type:

Tab	Description
All Bookings	All bookings across all types
Rapid Access	Patient-initiated bookings where they select their own time
In Practice	Admin-created bookings where you control the appointment
Recall	Follow-up bookings from recall reminders

Use the filters above the list to narrow results:

Date range — Filter by booking creation date
Search — Find by patient name, email, or phone
Status — Filter by booking status
Specialist — Filter by assigned specialist

Booking statuses

Status	Description
Pending	Waiting for patient to add their details and submit
Submitted	Patient submitted, ready for review
Awaiting Confirmation	Waiting for consultation and procedure to be confirmed
Confirmed	Booking confirmed by admin
Consented	Patient completed all consent steps
Completed	Procedure performed

Viewing a booking

Click any booking to view its details.

Booking detail

The booking detail page shows:

Procedure Details

Date and arrival time
Location
Procedure type
Assigned specialist
Consultation times (if any)

Financial Consent — Shows signed/pending status
Procedure Consent — Shows completion status for each step

Patient Details

Personal information (name, DOB, gender, postcode)
Contact information (email, mobile)
Medicare information (number, reference, verification status)
Health fund information (fund, gap type, verification status)

Booking Actions

Change Details — Update appointment details
View Full Patient Details — Go to patient record
Delete Booking — Remove the booking (cannot be undone)

Creating a booking

Click + Create Booking in the top navigation
Enter patient details (or search for existing patient)
Enter procedure details
Click Create Booking

See the In-Practice pathway for a complete walkthrough.